UK Terms & Conditions
The terms that apply when you use our website, enquiry service and agent portal from the United Kingdom.
Effective date: 30 October 2026
1. Who we are
This website is operated by Pacific Corp Ltd, a company registered in England and Wales, with its office at 1st Floor, Suite 4, Europa House, Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8BQ. Contact: consult@pacificcorp.co.uk, +44 20 3807 7844.
2. Business users only
Our services are intended for businesses, sole traders acting in the course of business, and professional introducers. They are not offered to consumers. By submitting an enquiry you confirm you are acting for business purposes.
3. Our role
Pacific Corp Ltd acts as an introducer and facilitator. We do not lend money, issue instruments or provide regulated investment, tax or legal advice. Where a facility involves a regulated activity, it is provided by an appropriately authorised bank or lender, under that provider's own terms. Any offer of finance is subject to the provider's approval, due diligence and documentation.
4. Fees
Any fees for our facilitation services will be agreed in writing before work begins. Where we receive commission or fees from a bank, lender or other provider in connection with your facility, we will tell you before you enter into the facility.
5. Agent portal and introducers
Agent portal accounts are subject to approval. Introducers must provide accurate information, keep login details secure, and comply with the introducer agreement and any executed non-circumvention and non-disclosure agreement. Commission is payable only as set out in that written agreement.
6. Anti-money laundering and KYC
We carry out identity, ownership and source-of-funds checks in line with UK anti-money laundering legislation. We may decline or stop work on any enquiry where checks cannot be completed satisfactorily, and we are not required to give reasons.
7. Your information
We process personal data in accordance with the UK GDPR and the Data Protection Act 2018, as described in our Privacy Policy. You have the right to complain to the Information Commissioner's Office (ico.org.uk).
8. Intellectual property
All content on this website is owned by or licensed to Pacific Corp Ltd. You may not reproduce or distribute it without our written permission.
9. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited under English law. Otherwise, we are not liable for indirect or consequential loss, loss of profit, or the decisions of any bank or lender, and our total liability is limited to the fees you have paid us in the 12 months before the claim.
10. Complaints
If you are unhappy with our service, please email consult@pacificcorp.co.uk with 'Complaint' in the subject line. We will acknowledge your complaint within five business days and aim to respond in full within four weeks.
11. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.
12. Changes
We may update these terms from time to time. The version published on this page at the time you use the site applies.